Info@londontowing.ca
613-555-5555

24/7

FAQs

What is included in your towing services?

We offer a variety of towing services that include, but are not limited to, the following:
-Towing a car or motorcycle
-Towing a boat or trailer
Towing a vehicle that is disabled
Flat tire change
Jump start

What are your rates for towing services?

We offer competitive rates for our towing services. For more information on our rates, please contact us.

How will I know if I need towing services?

If you are unsure if you need towing services, please contact us and we will be happy to help. In some cases, you may be able to tow your car yourself; however, there are certain instances when towing is necessary and required. Some common reasons why people need towing services include the following:
-The car will not start
-The car is not drivable
-The car has broken down

What is the average wait time for towing services?

We strive to provide our customers with fast and efficient towing services. In most cases, we are able to arrive at the scene within 20 minutes or less. However, please keep in mind that due to unforeseen circumstances (such as traffic), the wait time may be longer. If you need urgent assistance, please call us and we will do our best to accommodate you.

How do I know if my car can be towed?

Not all cars can be towed and it is important that you consult with your mechanic or contact us before attempting to tow your car yourself. There are certain requirements that must be met in order for a car to be towed, such as the type of tow truck that is used and the weight of the vehicle.

Can I get a refund if I am not satisfied with your service?

We want our customers to be happy with our service and we offer a satisfaction guarantee on all of our services. If you are not satisfied with our service, please let us know and we will do our best to rectify the situation.

Will I have to pay extra for mileage or hour fees?

Our rates are based on distance and time, so there will not be any additional fees for mileage or hour fees.

Do you have any promotions or discounts available?

We often have promotions and discounts available for our tow truck services. Please contact us for more information.

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